Complaints and dispute settlements
If you have a complaint please contact us at our shop at Rua dos Bacalhoeiros, 34, 1100-071 Lisboa, by phone +351218864009 or email firstname.lastname@example.org.
Centro de Arbitragem de Conflitos de Consumo de Lisboa
In case of a dispute the consumer can, under law 144/2015 of 8 September, use an alternative entity to assist in the resolution of the dispute. In this case, the appeal should be directed to the Centro de Arbitragem de Conflitos de Consumo de Lisboa, using the details below:
More information on the Consumer Portal www.consumidor.pt.